Overview

Product details compiled from public sources, each with a citation.

Vendor
Zscaler2 · Details at Cyber Company Profiles
Description
Zero-trust platform that uncovers shadow AI, classifies and moderates AI prompts and responses inline, and enforces DLP to block sensitive data from leaving for generative-AI apps and tools.2
Deployment
SaaS2
Status
Active2
Compliance
SOC 2 Type 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, CSA STAR Level 2, HITRUST, HIPAA, GDPR1 (company-level, see Methodology)

Matrix Coverage

Where this product defends, by asset class and NIST CSF function. The Coverage column shows whether each asset is Primary, Secondary, or Adjacent to what the product does. The table omits empty rows and columns.

Asset class IdentifyProtectDetect Coverage Source
AI Traffic Protect: Not covered Detect: Not covered Primary 2
AI Model Identify: Not covered Protect: Not covered Secondary 3
Runtime AI Data Primary 2

Framework Relevance

These frameworks include controls relevant to the asset classes Zscaler defends. This is an editorial inference from the AI Defense Matrix asset-level crossmap, not a statement that Zscaler implements these controls or is certified against them.

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Framework Asset class Relevant controls
NIST IR 8596 AI Traffic AI data flows; APIs; inference endpoints (traffic side); model registries and dataset sources
AI Model Models; Algorithms (model configuration)
Runtime AI Data Prompts (runtime); inference data
CSA AI Controls Matrix AI Traffic Infrastructure Security; Interoperability and Portability
AI Model Model Security; Governance, Risk and Compliance
Runtime AI Data Data Security and Privacy Lifecycle Management; Application and Interface Security
ISO 42001 AI Traffic A.8 Information for interested parties; A.9 Use of AI systems; A.10 Third-party and customer relationships
AI Model A.6 AI system life cycle; A.10 Third-party and customer relationships; A.5 Assessing impacts of AI systems
Runtime AI Data A.7 Data for AI systems; A.8 Information for interested parties
Google SAIF AI Traffic Harden and monitor infrastructure; network-level access and egress controls
AI Model Protect the AI model; ensure model integrity, provenance, and weight security
Runtime AI Data Expand AI red-teaming; runtime input and output safety; prompt defense
SANS Critical AI Security Guidelines AI Traffic Conventional Security Controls (authenticate and control access to inference APIs; API key management); Model I/O Handling (rate limiting; egress output filtering); Monitoring (interaction and API-usage logging)
AI Model Conventional Security Controls (protect model parameters with least privilege, encryption at rest, runtime obfuscation, and trusted execution environments); Data/Model Engineering Controls (adversarial training; alignment and fine-tuning); AI Supply Chain Management (public-model caution; transfer-attack exposure)
Runtime AI Data Model I/O Handling (sanitize, validate, and filter inputs and outputs; segregate user and system prompts; multilayered prompt-injection defense); Conventional Security Controls (protect augmentation and RAG data with vector-store access controls and validation); Data Minimization and Obfuscation (limit sensitive prompt content; context-window management); Limit Model Behavior (AI guardrails)
MITRE ATLAS AI Traffic AML.T0057 LLM Data Leakage; AML.T0024 Exfiltration via AI Inference API (network-side observation)
AI Model AML.T0043 Craft Adversarial Data; AML.T0024 Exfiltration via AI Inference API (subtechniques: AML.T0024.001 Invert AI Model and AML.T0024.002 Extract AI Model); AML.T0018 Manipulate AI Model (integrity and backdoor)
Runtime AI Data AML.T0051 LLM Prompt Injection; AML.T0054 LLM Jailbreak; AML.T0056 Extract LLM System Prompt (system prompt leaks as inference data; the AI Coding and Orchestration Tools row owns it as configuration)
OWASP AI Exchange AI Traffic Runtime threats: data leakage via AI egress; network-level access control gaps
AI Model Development-time and runtime model threats: model inversion, extraction, evasion, poisoning
Runtime AI Data Input threats: prompt injection, adversarial inputs, evasion; runtime threats: RAG poisoning, memory tampering
OWASP LLM Top 10 AI Traffic LLM10 Unbounded Consumption (cost and rate control); shadow AI egress and output handling
AI Model LLM03 Supply Chain; LLM04 Data and Model Poisoning; LLM09 Misinformation
Runtime AI Data LLM01 Prompt Injection; LLM02 Sensitive Information Disclosure; LLM08 Vector and Embedding Weaknesses; LLM05 Improper Output Handling
OWASP Agentic Security Top 10 AI Traffic ASI07 Insecure Inter-Agent Communication; ASI02 Tool Misuse and Exploitation (egress and tool-invocation scope); ASI04 Agentic Supply Chain Vulnerabilities (MCP and tool-registry trust)
AI Model ASI04 Agentic Supply Chain Vulnerabilities (model provenance, weights, and dynamic loading)
Runtime AI Data ASI06 Memory & Context Poisoning; ASI01 Agent Goal Hijack (via prompt injection in runtime inputs)

Provenance

Last sourced 2026-10-03.

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Sources

  1. Zscaler Compliance
    Vendor source accessed 2026-06-13
    • “ISO 27001, ISO 27701, SOC 2, and various others”
  2. Zscaler AI Access Security
    Vendor source accessed 2026-10-03
    • “Block the loss of sensitive data in prompts with powerful inline DLP across 100+ DLP dictionaries like Source Code, PII, PCI, PHI, and more.”
    • “Discover which AI apps are being used and by which users.”
  3. Zscaler AI Security
    Vendor source accessed 2026-06-09
    • “AI red teaming tests and secures AI systems, especially large language models (LLMs), by simulating real-world attacks and vulnerabilities like prompt injection or data poisoning.”

Changelog

  1. Corrected matrix coverage (erratum): added AI app discovery to the AI Traffic row and refreshed a source quote.

  2. Enriched from the Zscaler AI security documentation.

Found an error? Corrections are welcome. Suggest an edit.